Data Privacy Policy
Collecting your personal data
CPL Learning Ltd needs to use and store certain information about its employees, clients and others to allow it to effectively carry out its business operation. For example, we monitor performance and learning to ensure our courses are fit for purpose. We also record health data to ensure that we can make the required adjustments to fully support our delegates in their learning experiences.
We may also collect information from you as a result of your relationship with one or more of our clients or other service providers.
We may also automatically collect certain non-personally identifiable information when you visit our website - for further details on this please see our Cookie Policy.
The information we process includes personal data. We must process personal data according to the General Data Protection Regulation (GDPR).
The GDPR is a new EU legal framework for data protection. The GDPR will apply to all member states from the 25th May 2018.
Protection of your information
CPL Learning has developed its Privacy Policy to ensure that everyone associated with us understands their rights and responsibilities. We have has also drawn up a series of detailed guidelines to help deal with the everyday implications of the policy in practice.
We apply the highest standards of security when it comes to hosting and protecting your information.
We have the necessary policies and technical measures in place to protect your Personal Data against unauthorised access, accidental loss, improper use and disclosure. All our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.
We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except as described in our Privacy Policy or with your prior permission.
However, the internet is not completely secure and, although we deploy the most relevant measures best to protect your Personal Data, the transmission of your data to use is done at your own risk.
Marketing
We may provide you from time to time with information that we think may be of interest to you such as service and product updates, new services, details of events or competitions hosted by us. If you prefer not to receive promotional material from us, please email us at data.protection@cpltraining.co.uk
In compliance with data protection and electronic communication rules, we may provide you from time to time with information that we think may be of interest to you. This information may be service and product updates, new services, details of events or competitions hosted by us. If you prefer not to receive promotional material from us, please click the unsubscribe link in the email or drop us an email at data.protection@cpltraining.co.uk
Breach reporting
We have appointed David Dasher, Chief Technical Officer, as our Data Protection Lead.
Suspected or actual compromises of data must be reported to us immediately using the Information Security Incident Reporting Form, which will be escalated to our DP Lead and other relevant internal parties immediately.
This is a requirement of our Information Security Policy which contains further details of our response procedures.
Completed forms should be submitted to data.protection@cpltraining.co.uk
For advice, support and assistance in the event of a suspected breach, please contact us on 01509 279169.
Your rights
You have a right of access to Personal Data that we may hold about you, to have inaccurate information about you corrected and to request that we stop using your Personal Data for marketing purposes. Access requests should be put in writing and addressed to the Data Protection Lead at the address shown below. Please help us to keep your information up to date by informing us of any changes.
Revisions to our polices
We may change our policies from time to time, including information contained on this page. You should check this page from time to time to ensure that you are happy with any changes.
Contact Information
If you have any comments or questions about our data protection and privacy practices, please contact the Data Protection Lead by email data.protection@cpltraining.co.uk or by letter at CPL Learning Limited, Bridge Court, 110 Canning Street, Birkenhead, CH41 1EW.